Customer Care
Customer Care Procedure
To ensure we are able to put things rights as soon as we can, please read our complaints procedure below and we will respond promptly to ensure complete satisfaction.
In the unlikely event there is anything you are not completely satisfied with, please contact us as soon as you can in order that we can rectify any problems as quickly as possible.
Our Procedure
CALL US ON
01395 267805
OR
EMAIL US AT
sales@simonturnergas.co.uk
OR
CALL INTO
30, Dinan Way Trading Estate,
Concorde Road,
Exmouth,
Devon,
EX8 4RS
We aim to respond within three days of receiving your complaint and where possible, will provide you with a date to remedy any issues raised.
Thanks,
Simon Turner
(proprietor of Simon Turner Showrooms)
Fully qualified & accredited engineers
Simon Turner Showrooms have HETAS, Gas Safe and NICEIC qualified engineers working for you – so you can rest assured that you and your home are safe once your new bathroom, kitchen, fires, fireplaces, surrounds, wood burning stoves, and boilers is installed.
Would you like to speak to a friendly adviser about your gas boiler service?
We were very impressed and pleased that the tank was renewed so quickly
Your plumber worked hard and professionally. We were very impressed and pleased that the tank was renewed so quickly. Please pass on our thanks to him too. We are very grateful.”
